Sarah Benbow, Executive Director of Communications | Feb 29, 2020
Walker Methodist received the Award of Honor for Performance Excellence in Aging Services from LeadingAge Minnesota. The award recognizes an advanced level of continuous quality improvement and outstanding achievements in 24 management practices focused on leadership, strategy, customers, measurement, workforce, and operations.
“The Award of Honor in Performance Excellence in Aging Services recognizes the distinct accomplishments and positive outcomes by providers who are committed to the quality of care, services, and support provided to older adults in aging services settings,” said Gayle Kvenvold, president and CEO of LeadingAge Minnesota. “We congratulate Walker Methodist for their demonstrated commitment to quality and excellence in all that they do.”
Performance Excellence in Aging Services was created by LeadingAge Minnesota in 2017 to help aging services or senior living providers innovate and improve the quality services and supports they provide to older adults. The continuous learning and development program is centered around the core values and criteria of the Baldrige Performance Excellence Program, which focuses on seven areas of achievement and improvement demonstrated by high-performing organizations.
The Performance Excellence in Aging Services program Award of Honor recognizes organizations that have achieved the Award of Merit, the first level of performance excellence, and then continued their journey to implement an even more mature level of excellence in their organizational operations. To receive the Award of Honor, Walker Methodist was reviewed by trained evaluators and deemed as meeting established criteria, describing the systematic and effective processes they have in place for 24 different leadership and management practices within six key categories: leadership, strategy, customers, measurement, workforce, and operations.
“Excellence is not a destination. It is about the journey, and we remain committed to this ongoing pursuit,” said Anneliese Peterson, vice president of operations with Walker Methodist.